Last updated: 27 September 2026
Privacy Policy
This policy explains how Kapman Private Limited handles information collected through kapman.in, business enquiries, Meta lead forms and related communications.
Information we collect
When you contact us or submit a form, we collect the details you provide, which may include your name, email address, phone number, company name, business type, product requirements and correspondence. Meta may prefill contact details from your profile; please review them before submitting. We may also keep your communication preferences and records of consent or opt-out requests.
Website use may generate technical information such as IP address, browser and device information, pages visited and access times through hosting services and tracking technologies.
How we use information
- Respond to enquiries and discuss products, specifications, supply and distribution opportunities.
- Manage business relationships, provide requested information and maintain correspondence.
- Operate and protect the website, troubleshoot problems and measure advertising performance.
- Send product updates, offers and other promotional messages by email or WhatsApp where you have opted in to the relevant channel.
- Meet applicable legal obligations and handle requests or disputes.
Promotional messages and your choices
Submitting an enquiry does not automatically subscribe you to promotional messages. Where offered, you may choose email promotions, WhatsApp promotions, both or neither. You can still make an enquiry without choosing promotional messages.
To stop promotions, reply STOP to a WhatsApp message, use an unsubscribe option where provided, or email hello@kapman.in with the channel and contact details you want removed. Withdrawing marketing consent does not prevent communications necessary to address an enquiry you have made or an existing business transaction.
Cookies and Meta Pixel
Our website uses the Meta Pixel to send page-view events to Meta for advertising measurement and audience-related advertising functions. These events may include the page URL, device and browser information, IP address and cookie identifiers. Meta may associate this information with its own services and process it under its policies. Our current base Pixel installation does not deliberately send the contents of enquiry forms as event parameters.
You can manage cookies through your browser and advertising preferences through Meta. Blocking cookies or tracking may affect measurement and some site functions. This policy describes tracking; it is not itself a cookie-consent control. See Meta's Privacy Policy for information about Meta's processing.
Who may receive information
Information may be handled by Kapman personnel and service providers involved in website hosting, email delivery, communications and lead management as needed for these purposes. Meta processes information associated with Facebook, Instagram, lead forms and WhatsApp under its own terms and privacy policies. Information may also be disclosed where required by law or to address a legal claim.
Third-party platforms may process information outside India. Their handling of information is governed by their policies and applicable requirements.
Retention and protection
We retain information for as long as needed for the purposes described here, including enquiry follow-up, ongoing business relationships and applicable recordkeeping obligations. The appropriate period depends on the record and its purpose. You may ask us to delete information that is no longer needed. Some records may need to be retained for legal obligations or disputes. No online transmission or storage system can be guaranteed completely secure.
Your requests and privacy concerns
Contact hello@kapman.in to request access to or correction of information, deletion, withdrawal of consent, or to raise a privacy concern. Include enough information to identify your enquiry or record, but do not send identity documents unless specifically requested. We may need to verify your identity before acting and will handle requests subject to applicable law.
Children and external websites
Our business enquiry forms are intended for adults representing businesses. Please do not submit children's personal information or health information through these forms. External websites linked from our site have their own privacy practices.
Policy updates and contact
We may update this policy as our services or practices change. The latest version will appear on this page with its revision date.
Kapman Private Limited
Privacy enquiries: hello@kapman.in